If you have any questions regarding your order, you can reach us at any. Our customer service lines are open 24 hours a day, 7 days a week.

Country you are calling from Toll Free Number Hours of Operation
USA/CANADA 800-436-4814 24 HOURS

For Paper Correspondence only:

Aviva Hair
14603 E. Moncrieff Pl. Suite 100
Aurora, CO 80011

Office Address:
AIB Advanced Inc.
597 Myrtle Ave.
Brooklyn, NY 11205
800-436-4814

For Physical Returns:
Please call our contact numbers above or email us for return instructions to ensure proper processing.

Email Contact:
You can also email us at info@avivahc.com. for any questions regarding your order or to schedule a call back. Please provide First and Last Name, Invoice Number or Customer ID, Phone number, Country, and day and time to call you back. Please give us 24 hours advance notice.